Refund Policy
Cancellation Policy
At Marketianz, all digital service purchases are considered final once activated.
However, we do allow a limited cancellation window in the following case:
- The cancellation request is made within 24 hours of placing the order, and
- The service or subscription has not yet been activated, processed, or delivered.
To request a cancellation, please email us at marketianz.com@gmail.com with your order ID.
⚠️ Important: Once a service has been set up (for example, login credentials shared, subscription activated, account configured, or campaigns initiated), the order becomes non-cancellable and non-refundable.
Refund Policy
Refunds are granted only under specific circumstances:
- If a customer has made an accidental duplicate payment, or
- If Marketianz is unable to provide the service due to unforeseen technical or operational limitations.
In such cases, the refund will be processed back to the original mode of payment within a reasonable time frame.
No refunds are available once the service has been successfully delivered or activated.
Service Access & Delivery
- All Marketianz offerings are digital in nature, meaning there is no physical shipping involved.
- Access details for tools, dashboards, subscription, or campaigns are generally provided via email or secure online portals within 24 working hours of payment confirmation.
- Actual timelines for service activation may vary depending on the type and scope of the subscription or package chosen.
- In the event of technical issues or delays, our support team will work with you promptly to ensure smooth access.
- On rare occasions where a service cannot be delivered, Marketianz reserves the right to cancel the order and issue a full refund.
Contact Us
If you have questions about cancellations, refunds, or service delivery, please reach out to us at:
📧 marketianz.com@gmail.com